At XRM we regard your privacy as important.
The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about products and/or services where you have registered an interest.
For the purposes of the General Data Protection Regulation (GDPR) the data controller is XRM Architects Limited.
We may collect and/or process the following data about you:
Information you provide to us including
Information we collect about you with regard to your use of our website may be automatically collected and comprises the following:
Information we receive from other sources – information about you may be received by us if you use another website or service that we operate.
All PII data we hold is protected by us in accordance with the Principles (Article 5) of the GDPR including the use of two-factor access control and encryption wherever possible.
We use reasonable efforts to maintain accurate information and use physical and technical safeguards to secure your data.
We use third-party providers to provide the technology required to provide our Services including hardware, networking, software and storage.
These facilities may be located outside of the European Economic Area. By submitting your personal information, you agree to this.
Although we will use reasonable efforts to secure network communications and our Sites, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Information we collect and receive may be disclosed to third parties in and out of the European Economic Area as (i) described in this policy, (ii) if you otherwise give your consent, or (iii) if the disclosure is legally required.
If you choose to contact us using a contact form like the one on our contact page you choose to subscribe to service, or if you choose to request information like an e-book or download through one of our online forms, the information that you submit will be forwarded to Mailchimp and Hubspot who provide us with email and CRM services. We consider Mailchimp and Hubspot to be third party data processors.
If you choose to email us through an email link the information your supply will not be stored by this website but will be sent to us in an email. Our email servers are provided by Microsoft. We consider Microsoft to be a third party data processor.
We use a number of third party data processors to process data on our behalf. These third parties may transfer your data outside of the country from which you are accessing this website including but not limited to the USA and, are EU-US Privacy Shield compliant. We have a data processing agreement/contract in place with each data processor.
We may disclose aggregated or anonymous information where reasonable steps have been taken to ensure the data does not contain your personally identifying information.
The information we hold about you is used as follows:
Under the GDPR all individuals, who are the owners of their personally identifiable information (PII), have specific and clear rights, which are;
Every individual has the right the right to be forgotten upon request. The data controller must remove your PII data from its systems and request the same of any third-party systems of that controller.
Every individual has the right to access the PII data held about them upon request.
Every individual has the right to request their PII data and use it for other parties they wish to engage with.
Every individual has the right to be informed about how their PII data is being used, which may be provided upon request of the individual, or before the controller changes any use of that data, giving the individual the right to consent or object.
Every individual has the right to object to the use of their PII data for any purpose proposed by a controller.
Every individual has the right to have errors in their PII data to be corrected.
Every individual has the right to restrict the uses of their PII data for any specific type of processing.
Every individual has the right to restrict or object to automated decision-making processes or profiling based on their PII data.
We will retain a customer’s personal information for so long as its account is active or as reasonably needed by us to provide our Services. We may also retain and use such information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you can demonstrate that we do not have a legitimate reason for keeping information about you, we will delete it. Contact us to make this request.
If you are under 16 years of age you must obtain parental consent before providing us with any personal information.
In accordance with the GDPR, to the revoke consent for the processing of your data send an email with the word “Revoke” in the subject field to firstname.lastname@example.org.
In accordance with the GDPR,
In accordance with the GDPR, any SAR is provided free of charge within  days, unless a particular SAR is subject to other regulatory requirements as defined within the GDPR, in which case we will inform you as required by those specific regulations.
For any questions relating to your PII data, or to submit a SAR, please contact us:
XRM Architects Limited
+44 1534 50 50 10
Xrm Architects Limited does not accept any responsibility or liability for the privacy policies of any third-party.
We reserve the right to notify any/all registered users of our services of any major change to our policies by email, except for users that have elected to opt out or revoke communications from us.